EMAIL

  ADDRESSES

  PHONE NUMBERS

  FAX NUMBERS

Website Feedback

Mailing a Payment:

  • Customers in Arizona, California,
    Nevada and Texas

    Bristol West Insurance Group
    PO Box 7142
    Pasadena, CA 91109-7142

  • Customers in all other states
    Bristol West Insurance Group
    PO Box 371329
    Pittsburgh, PA 15250-7329

  • Overnight Payments:
    Bristol West Insurance Group
    900 S Pine Island Road, Suite 600
    Plantation, FL 33324

Mailing Correspondence
Your Agent or Broker can assist you with all other inquiries. Written correspondence should be mailed to us at the following locations:

  • Claims
    Bristol West Claims Service
    PO Box 258806
    Oklahoma City, OK 73125-8806

  • General Mail:
    Bristol West Insurance Group
    PO Box 31029
    Independence, OH 44131-0029

  • Overnight (Other than payments):
    Bristol West Insurance Group
  • Rockside Center III
    5990 West Creek Road
    Independence, OH 44131

Bristol West's 24/7 Phone Pay and Billing Line
1-888-888-0080

Customer Service
1-888-888-0080
Monday - Friday
8:00AM - 6:00PM (local time)

Claims
1-800-274-7865

Fraud Reporting
1-888-662-6616

Customer Service
1-888-888-0070 Fax

Claims
1-855-822-3139 Fax

Part of the Farmers Insurance Group ®