Claims Service

Report a Claim

You can quickly and conveniently Report a Claim online 24 hours a day, or call us:

Monday to Friday (8am to 7pm EST)

1-800-274-7865

Current customer

I'm a current Bristol West customer

Another insurance

I represent another insurance carrier

I'm someone else

I'm someone else

View Your Claim

If you are a Bristol West customer, or you have a claim against a Bristol West customer's policy, click the VIEW CLAIM STATUS button to login and view your claim status.

Current customer

I'm a current Bristol West customer

Another Insurance

I represent another insurance carrier

Incident with bristol west

I was involved in an incident with a Bristol West customer

I'm someone else

I'm someone else

Find my claims Representative

If you are a Bristol West customer, or you have a claim against a Bristol West customer's policy, click the Find My Claims Representative link to use your claim number or policy number.

Find My Claims Representative Find My Claims Representative

Learn How To Get Reimbursed For Towing and Labor Costs

If your policy includes towing Click here for information on how to get reimbursed

Learn How To Use Your Roadside Assistance Coverage (not available in all states)

If your policy includes Roadside Assistance Click here for information on how to get service

Medical Provider

Click here for information on how to review the status of medical bills submitted for payment.

New Jersey Decision Point Review Plan

Decision Point Review Plan Documents are available here:

View Decision Point Review Plan documents